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Open your account with clear legal terms

Clear terms, privacy choices, cookie controls and India payment record rules sit in one legal space before you open your account.

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8qam Open your account with clear legal terms
CONTACT ROUTES

Check legal contact paths before you write

Legal messages reach the right team faster when your request includes the account email, the date involved and the exact concern.

Legal email Send legal notices, term questions or account-rights requests through the legal contact address shown…
Privacy request Use the privacy route when you want access to stored data, correction of account…
Payment record query For UPI, Paytm or PhonePe record questions, share the transaction date, reference number and…
ACCOUNT CARE

Browse our privacy and account controls

Your legal record includes the details needed to run your account, process wallet actions, protect access and answer rights requests.

Data we collect

We collect account details, login data, wallet references and support messages tied to your profile.

Cookie choices

Cookies help keep you signed in, remember basic preferences and measure whether pages load correctly.

Account security

We use password checks, session monitoring and device signals to reduce unauthorised access.

Record retention

We keep legal, wallet and account records for the period needed to meet legal duties, resolve disputes and answer your…

Change requests

If your name, email or payment reference is wrong, contact us with the correct detail and proof that links you…

Lawful requests

If a court, regulator or payment partner makes a valid request, we check its scope before sharing account records.

Discover answers on your legal rights

This section explains how your legal rights work with your account, data, cookies, payments and access in India. It is written for practical use: what you can request, what we may ask for, and how local law affects availability. If you need a formal response, use the contact path linked inside your account.

Access and eligibility depend on local law and are available only where local law permits. If your location is not supported, some account actions may be unavailable or paused until access can be checked.

Your account is governed by the terms shown during account opening and the current legal wording on this page. If we update material terms, we may ask you to accept them before continuing.

Use the privacy contact route in your account area and include your account email. We may request identity proof before sharing data, so records are sent only to the account holder.

Yes, you can request a correction if your stored details are inaccurate. We check identity first, then update records such as name, email or payment references where the change is supported.

Payment references are matched with your wallet history, account email and transaction dates. We use them for reconciliation, dispute checks and legal recordkeeping, not for changing your rights under the terms.

Send the date, amount, payment method and reference number through support. We compare your request with wallet logs and payment partner records before giving a response tied to your account.

Send legal notices through the contact route listed in your account area. Include your full name, account email, the issue date and any document that explains the request clearly.

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