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Open your privacy choices at 8qam

8qam keeps this Privacy Policy close to your account flow: when you open your account, add UPI, Paytm or PhonePe, set cookies, or contact us, we explain what…

Account data useCookie choicesUPI contextPaytm recordsPhonePe checks
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8qam Open your privacy choices at 8qam
CONTACT ROUTES

Reach us about privacy records

Privacy requests work faster when they come from the email or phone number linked to your account.

Privacy inbox Send your privacy request from the email linked to your account, and include only…
Chat privacy path Use chat for cookie, login or consent queries while you are signed in.
Account change request Ask for correction when your name, phone number, email or payment reference is wrong…
ACCOUNT SAFETY

Manage data, cookies and account safety

Our privacy work is practical: collect what the account needs, keep it for a clear purpose, restrict internal access, and give you a route to ask for changes.

Data we collect

We collect account details you provide, login timestamps, device signals, cookie choices, wallet references and messages you send us.

Payment references

UPI, Paytm, PhonePe and Google Pay may send transaction IDs or status marks.

Cookie controls

Cookies help keep you signed in, remember language choice and flag unusual account access.

Security checks

Before we share, correct or delete account data, we may confirm your email, phone number or recent account activity.

Retention periods

We keep records only for as long as needed for account operation, dispute handling, legal duties, fraud checks or tax…

Request handling

You can ask to access, correct or erase data where the law allows.

Ask about your privacy rights

These answers explain the practical parts of this Privacy Policy before you open or manage an account. They focus on what we collect, how payments and cookies appear in privacy records, how you can contact us, and what happens when you ask for a change. If your request depends on local law, we handle it where local law permits.

It covers account details, contact data, login records, cookie choices, device signals, payment references and support messages. It also explains why we collect them, how long we keep them and how you can ask for changes.

No. We do not ask for or store your UPI PIN, Paytm password, PhonePe password or Google Pay security code. We may receive transaction references that help match a payment to your account.

Contact us from the email or phone number linked to your account and say which records you want. We may confirm your identity first, then share the available data through a secure reply path.

Yes, you can ask us to correct account details that are wrong or outdated. We verify the account link before making changes, especially where the request affects contact details or payment records.

Cookies remember login state, language choice and some security signals. You can clear them in your browser, but certain account actions may then require a fresh login or another verification step.

You can request deletion where local law permits and where we no longer need the record for account operation, disputes, fraud checks, tax records or legal duties. We explain any reason for keeping limited data.

Only teams with a work need can access privacy records, such as support, payment checks, security or compliance staff. Access is limited by role, and sensitive requests require identity checks before records are shared.

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