Reference

Explore the Rules That Govern Your 8qam Account

These Terms and Conditions form the binding agreement between you and 8qam the moment you open an account on 8qam.org.

Applies to all registered accountsIndia-specific jurisdiction clausesUPI, Paytm, PhonePe wallet rules includedUpdated when policy changes occurContact us at any time for clarifications
8qam Explore the Rules That Govern Your 8qam Account
REACH OUR TEAM

Open a Line to Our Policy Support

If any clause in these Terms and Conditions is unclear or you believe your account has been treated inconsistently with what is written here, reach out…

Live Chat Start a chat session from the bottom-right of any page on 8qam.org.
Email Support Send a detailed message to our support address for non-urgent terms questions.
Help Centre Our searchable help centre on 8qam.org contains clause-by-clause explanations for common terms questions, covering…
HOW WE PROTECT YOU

See How 8qam Handles Your Account Data

We handle the information tied to your account with care and in line with the obligations set out in these Terms and Conditions.

Data Retention

We keep your account data only for as long as required by applicable Indian law and our internal dispute-resolution window.

Cookie Policy

Cookies on 8qam.org track session activity and lobby preferences.

Account Security

Your account password is stored as a one-way hash and never in plain text.

Identity Verification

We verify identity documents in line with these Terms before processing withdrawals above a defined threshold.

Who to Contact for Changes

To request a correction to any personal data we hold, email our data team with your account ID and the…

Policy Change Notifications

When these Terms are materially revised, we send a notice to your registered email at least seven days before the…

Switch Between Your Top Terms Questions

These answers address the questions our account holders in India ask most often about their rights, obligations, and how to navigate the Terms and Conditions on 8qam.org. If your question is not covered here, our live chat team can point you to the exact clause that applies to your situation.

They take effect the moment you complete account registration on 8qam.org and click the acceptance checkbox. If you have not explicitly accepted the current version, certain account features — including deposits via UPI and withdrawals — will be held pending your acceptance.

We can update these Terms when operational or legal circumstances require it, but we notify you at least seven days in advance by email. If you continue using your account after that date, you are considered to have accepted the revised version in full.

You may close your account before the new version takes effect by contacting our support team via live chat or email. We will process your closure request and release any cleared balance to your verified Paytm or PhonePe wallet within the standard withdrawal window.

Send a data access request to our support email with your account ID in the subject line. We compile and return a summary of your stored personal data, transaction records, and communication logs within ten business days of receiving your request.

Access to our platform and the specific clauses that apply to your account depend on local law in your state. We recommend checking which features are available where local law permits in your region before making any deposit or withdrawal.

We may suspend an account if we detect activity inconsistent with these Terms, including misuse of payment methods such as UPI or PhonePe, provision of false identity documents, or multiple accounts linked to the same device. You will be notified by email with the reason and next steps.

Start a dispute by contacting our support team via live chat or email within 30 days of the decision you are challenging. Our review team will examine the relevant account logs and respond with a written outcome within five business days.